WEKKSASSISTANT
Answers your store's support tickets in Gorgias, from your Shopify data and your policies.
14 days free · Watch mode sends nothing
Works on its own
or with your team
Wekks handles tickets the way a careful new hire would: from your store's data and policies, handing the rest to your team.
1Install from Shopify
Opening Wekks from your admin signs you in. It reads your orders, products and store policies.
2Connect Gorgias
One click. Wekks answers where your team already works.
3Wekks studies your store
In a few minutes it reads your policies and catalog and writes its plays. Then it watches.
Wekks plays by your rules
Every kind of ticket gets a play: a few steps, written from your store's policies. You decide what happens on each one. Here's a play for a return.
- If yes
- If not
- If yes
Trust your AI worker
Choose how much Wekks does for each kind of ticket. Everything starts in Watch; move it up when you're ready.
Returns
Wekks works the ticket and compares its answer with your team's. It sends nothing.
Order status
Wekks replies on its own, step by step through your play.
Refunds, replacements and cancellations wait for a person's OK by default, even on Auto. Sensitive tickets always go to your team.
Prices? No surprises.
- 14days free
- Wekks watches your real tickets and compares its answers with your team's. It sends nothing.
- $39a month
- The base plan, billed through Shopify with the rest of your apps.
- $0.99per resolved ticket
- Wekks's reply went out and nobody had to follow up within a day, or your team approved its draft.
Watching and handoffs are free. You only pay for tickets Wekks resolved.
Set your monthly budget
covers ~202 resolved tickets this month
The most you pay this month: $239 ($39 base + $200 budget)
Resolutions stop billing at your budget: after that, your team takes the tickets until next month. Change it any time in the dashboard.
Get startedWant to see it on real tickets before paying? Ask us for credits.